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If you had any questions, please see the
following. For more concerns, please write to us at
contact us. |
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What payment options are available for purchases? |
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We accept payment in US dollars,
HK dollars, EUR, or Japanese yen via check or bank
transfer.
Checks are to be sent to:
BOC Holdings Ltd.
330
5 Shang-hai Rd. Taoyuan, Taiwan
For bank transfers, please contact our offices for bank and routing information.
(All bank transfer fees must be covered by the customer and shall not be
deducted from this invoice).
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What is refund/return policy? |
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Due to the nature of information products and the ease with which their value
can be transferred, we will not accept returns under any circumstances. Also, we
will do our best to accommodate return requests and each must be handled on a
case-by-case basis.
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What formats and delivery methods are
available? |
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The available formats depend upon the formats that are requested by the
purchasers. However, we offer publications in PDF or Web format.
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Does BOC perform custom research for its
customers? |
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We provide individual customer researches in certain fields. However, beyond our
research fields, we will use our extensive knowledge of various research
providers' areas of expertise. BOC is exclusively capable to provide an unbiased
and informed recommendation of the right firm or individual analyst for most
custom work.
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